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Terms and Conditions of Use and Sale

Terms and Conditions of Use and Sale.

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Welcome to Real Fans Space (“the Site”). By accessing our website or using our services, you unreservedly agree to these Terms and Conditions of Use and Sale (“the Terms”).
Please read them carefully before browsing or making any purchase.

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1. Site Overview

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Real Fans Space is a platform dedicated to:

  • The organization and promotion of events (concerts, festivals, conventions, etc.);

  • The sale of official merchandise and clothing related to these events.

Site Publisher: Real Fans Space
Address: 70 Parkwoods Village Dr, Apt — North York, ON

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2. Purpose of the Terms

These Terms define:

  • The terms of access, use, and participation on the Site;

  • The conditions for purchasing products from the online store;

  • The respective rights and obligations of Real Fans Space and its users.

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3. Access to the Site

Access to the Site is free for any user with an internet connection.
Certain features (such as purchases, event registration, comments, etc.) require the creation of a user account.

The user agrees to provide accurate information and keep it up to date.
They are responsible for maintaining the confidentiality of their login credentials and for any activity carried out through their account.

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4. Event Organization

Real Fans Space offers tools for publishing, managing, and ticketing events.
Specific terms for each event (price, cancellation policy, refunds, security, etc.) are detailed on the page of the relevant event.

Real Fans Space acts either as the organizer or as an intermediary between third-party organizers and participants.
In the latter case, Real Fans Space cannot be held responsible for any modifications, cancellations, or issues related to the event.

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5. Online Store

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5.1 Products

The products offered (clothing, accessories, etc.) are described and presented as accurately as possible.
However, slight variations may exist between the photos and the actual delivered products.

5.2 Prices

Prices are indicated in [€ / other currency], inclusive of all taxes, excluding delivery fees.
Real Fans Space reserves the right to modify prices at any time, but items will be billed based on the rates in effect at the time the order is placed.

5.3 Orders

Any order placed on the Site implies full acceptance of these Terms.
A confirmation email will be sent to the user once payment has been validated.

5.4 Payment

Payments are processed securely through [name of payment provider, e.g., Stripe, PayPal, etc.].
Real Fans Space does not store any banking or credit card information.

5.5 Delivery

Products are delivered to the address provided by the customer when placing the order.
Delivery times may vary depending on the destination. In case of delay, the customer will be notified.

5.6 Right of Withdrawal

In accordance with consumer protection laws, the customer has 14 days from the date of receipt of the product to exercise their right of withdrawal, except for customized items.

Returns must be sent to the following address:
70 Parkwoods Village Dr, Apt — North York, ON

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6. Intellectual Property

All elements of the Site (texts, logos, images, videos, design, etc.) are protected by copyright and intellectual property laws.
Any reproduction or use without written authorization from Real Fans Space is strictly prohibited.

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7. Personal Data

Personal data collected on the Site (name, email, address, etc.) is used to manage orders, accounts, and events.
They are processed in accordance with applicable data protection regulations (GDPR or equivalent).

Users may exercise their rights of access, rectification, or deletion by contacting us at the address below.

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8. Liability

Real Fans Space cannot be held responsible for:

  • Improper use of the Site by the user;

  • Failures, interruptions, or technical issues beyond its control;

  • Any indirect damages resulting from the use of the Site.

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9. Modification of the Terms

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Real Fans Space reserves the right to modify these Terms at any time.
The new version will apply as soon as it is published on the Site.

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10. Governing Law and Disputes

These Terms are governed by the laws of [France / or another jurisdiction].
In the event of a dispute, and after attempting an amicable resolution, the competent courts shall be those within the jurisdiction of Real Fans Space’s registered office.

 

11. Contact

For any questions regarding these Terms or the operation of the Site, please contact us at:
📧 info@the11agency.pro

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